edpnet support team

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Activity overview

Latest activity by edpnet support team
  • edpnet support team created an article,

    What hardware can I use

    As from November 1, 2024, you can choose which hardware you use for your internet connection. BIPT decided this on September 26, 20231. In that decision, BIPT established the physical network conne...

  • edpnet support team created an article,

    How to install VDSL on a raw copper line

    I want to install the modem close to the NTP 1. Make sure NTP 2007 is installed at the entry point in your house/apartment. 2. Connect your modem/router to the NTP with a DSL/internet cable.  Inse...

  • edpnet support team created an article,

    What if i’m building a new house or i'm renovating and there is no connection to the Proximus infrastructure present

    You do not have a (Proximus) cable entering your new house yet or you are renovating and you do not know where you can find the Proximus entry point? Then you can contact Proximus and ask for a con...

  • edpnet support team created an article,

    Why is my Wi-Fi slow and how can I fix it

    How do I test my Wi-Fi? Test your download and upload speed Go to https://www.speedtest.net and check if your speeds are good. Test your Wi-Fi signal with the WLAN app Scan the QR code to downlaod ...

  • edpnet support team created an article,

    I have a fiber connection, what should I know about the internal cabling

    If you're living in a houseIt cannot be easier! Fiber entry point and Fiber NT are installed in your house. Fiber NT converts fiber to ethernet that your router can understand, and the signal is di...

  • edpnet support team created an article,

    What should I know about the internal cabling

    If you're living in a house Here's how it works: the DSL line arrives to the entry point, next to which the technical location is set up. The special VDSL socket is installed there to pass the line...

  • edpnet support team created an article,

    FRITZ!DECT Repeater 100

    FRITZ!DECT Repeater 100 for €99 VAT incl. (€81,82 VAT excl) Extend your DECT signal with this brand new FRITZ!DECT Repeater! Increase the range of your FRITZ!Box DECT signal at the push of a butto...

  • edpnet support team created an article,

    Which FRITZ!Fon phones can I order with edpnet

    FRITZ!Fon M2 FRITZ!Fon C5 FRITZ!Fon M2 phone for €64 VAT incl. (€52,89 VAT excl.) FRITZ!Fon C5 phone for €89 VAT incl. (€73,55 VAT excl.) Cordless telephone (DECT-GAP standard) for I...

  • edpnet support team created an article,

    What should I know when buying a FRITZ!Box not from edpnet

    Whether it’s a second-hand or a new modem, it’s better to ensure beforehand that the version of the device you’re going to purchase can be used in Belgium. Most FRITZ!Box modems come in several ver...

  • edpnet support team created an article,

    I want an internet subscription but my telephone line is not active yet

    Your new telephone line must be active, installed and registered in the Proximus database before edpnet can handle your order to activate your new DSL internet subscription. It is possible that you...