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Recent activity by Support team-
Which smart services are included in the edpnet telephony subscription
Edpnet telephony offers you the following smart services for free: Keeping your existing number Number identification Transferring calls Voice mail to e-mail Fax to e-mail Blocking premium rate nu...
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What speed can I expect on my VDSL line
Depending on your speed requirement, you can choose the VDSL subscription that suits you most: VDSL Small Business / VDSL Pro / VDSL Expert / VDSL XL: Up to 100 Mbps download speed / 40 Mbps uplo...
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Configuration: e-mail
Incoming Outgoing Webmail Protocol POP3 IMAP SMTP HTTP Address mail.edpnet.be mail.edpnet.be relay.edpnet.be* webmail.edpnet.be Port (unsecure) 110 143 25 & 587 80 Port (secure) 995 99...
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The speed of my fiber connection doesn't go beyond 100 Mbps
The fiber connection provides ultrafast speeds (check out the subscriptions we currently offer). If you notice that the speed in downstream is limited to 100 Mbps, there may be a problem with your ...
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How to create a ticket
Creating a new ticket is one of the easiest ways to contact the edpnet team directly. Creating a ticket In order to add a new ticket, log in to “My edpnet with your login and password. By clicking ...
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How do I configure my B-box 3 in bridge mode
With this manual, you will be able to put your B-box 3 in bridge mode. It will force the device to only act as a modem, letting you configure PPP connection on your own device connected behind. Ena...
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How do I enable IPv6 on my B-box 3
Good news: you don’t have to configure IPv6 support on your B-box 3, as it’s enabled by default. The device supports dual-stack for simultaneous use of IPv6 and IPv4. Make sure you activated IPv6 i...
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How do I set up a port forwarding on my B-box 3
You can configure static port forwarding (port mapping) to allow other users in the Internet to access certain server services (e.g., HTTP server, remote maintenance server) or Internet application...
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How do I install and configure my B-box 3 modem
This article will guide you through installing the modem and configuring internet and VoIP services. Note: Only B-box 3v+ (the most recent model of B-box 3) supports VoIP. The prior model of the de...
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Service areas in Belgium
Belgium is divided into 5 service areas which, in their turn, consist of regions known as telephone zones, corresponding to particular geographic telephone dialing areas (010 for Wavre, 011 for Has...