VAS numbers

VAS (Value Added Service) numbers are special service numbers such as 070, 090x, … . They are used for help lines, game lines, downloading ringtones and games, … edpnet is obliged to apply maximum determined tariffs, VAT included, to these special numbers (amounts to be collected for third parties following Circular nr. E.T.109.696 - AOIF Nr. 50/2009). edpnet is limited to collecting the amounts (VAT and taxes included) on behalf of the service providers and transferring them the collected money. They are used for help lines, game lines, downloading ringtones and games, … edpnet is obliged to apply maximum determined tariffs, VAT included, to these special numbers (amounts to be collected for third parties following Circular nr. E.T.109.696 - AOIF Nr. 50/2009). edpnet is limited to collecting the amounts (VAT and taxes included) on behalf of the service providers and transferring them the collected money.

Calls and messages to these special numbers will be mentioned under the heading of 'third party services' on your edpnet Telephony or edpnet Mobile invoice.

This amount is paid in full to the service provider. If you do not agree with the invoiced amount, you must lodge a complaint with the service provider directly, who can pay back the disputed amount. Your service provider will give you all the necessary information and draw up a specific invoice for the service.

If the maximum call time of 10 minutes is exceeded, 090x calls with a minute-based rate will be automatically disconnected. For all calls costing more than €1 per minute or per call, the service provider will play back a free message to customers reminding them of the maximum rate so that they can break the connection immediately without incurring any costs.

You can find an overview of the maximum rates per number range below.

Emergency numbers

Special toll-free numbers

Exception: calls to 078 numbers

078 numbers are special numbers that allow contact with a particular service of a company (pre-sales, after-sales, teleshopping ...). The fee to call a 078 number is the same as the edpnet fee for a call to a regular fixed number (€ 0.025 per minute). Calls to 078 numbers are included in the Plus Pack, which can be optionally ordered with your edpnet telephony subscription.