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Billing

My bill

  • What are edpnet's bank account details
  • What is IBAN and BIC
  • What is SEPA
  • What's the difference between an automatic withdrawal and a direct debit
  • When does the invoicing start
  • What will be mentioned on my first invoice
See all 7 articles

Managing my bill

  • When should I pay my invoice
  • What is the easiest way to pay my invoices
  • Can I pay with credit card
  • How can I set up a direct debit
  • Can I check my (outstanding) invoices online
  • Do I need to mention a payment reference when settling my invoice
See all 13 articles

Late payment

  • Why did I receive a reminder and not my invoice
  • What should I do when I receive a reminder
  • What will happen if I ignore the final reminder
  • Why do I receive a reminder while my invoice is paid
  • My subscription is suspended, what should I do
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