The procedure to set up or to activate a direct debit is very easy:
- Go to our SEPA page and log in with your my edpnet username and password.
- Fill in your IBAN number. If you do not know your IBAN number, you can go to http://www.ibanbic.be. This website or tool converts your current bank account number to an IBAN number.
- After clicking the button ‘Create Mandate’, an overview page will appear on your screen, mentioning: your IBAN number, mandate request status and the mandate document.
Please, fill in this document with all necessary details and follow the instructions. We will inform you as soon as the mandate is activated.
How do I know when my direct debit is activated
Your direct debit is activated when your invoice mentions following message: 'This invoice will be settled by direct debit with mandate reference X'.
Edpnet will inform you when your direct debit is activated. Meanwhile, you can pay your outstanding invoices with bank transfer.