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Recent activity by Support team-
Configuration: xDSL connection
ADSL(2)(+) VDSL2 Line type Annex A: PSTN / Raw Copper Annex B: ISDN Annex B Encapsulation PPPoE PPPoE Multiplexing LLC - ATM VPI: 8 / VCI: 35 - Ethernet - VLAN: 10 Authentica...
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At what speed can I surf with edpnet mobile
Edpnet offers almost anywhere in Belgium 3G and 4G. 5G is also available in some area’s (large cities) with a compatible 5G mobile phone. You can check coverage on the website of BIPT through the f...
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Mobile network updates
Starting from 2021 all Belgian network operators will be performing a number of upgrades to improve the performance of the Belgian mobile network structurally and prepare it for the future.The exis...
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What are edpnet's bank account details
Our bank account details are always mentioned on your invoices: ING: IBAN: BE18 3632 2574 0965 - BIC: BBRUBEBB
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When should I pay my invoice
You can find the expiry date at the top right corner of your invoice ('Send us your payment before'). Don't forget: keep a close eye on the due date and pay your invoices in time. In this way you a...
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Where do I find my customer number
A customer number is a unique number that helps edpnet to find you in our database. You can find your customer number at the top left-hand corner of your invoice.
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General DNS configuration details
Primary Server Secondary Server Hostname dns01.edpnet.net dns02.edpnet.net IPv4 Address 212.71.0.33 212.71.8.10 IPv6 Address 2a02:578:8000:2:212:71:0:33 2a02:578:1001:3:212:71:8:10
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How do I manage my edpnet telephony subscription
Go to my edpnet > My configuration > My Telephony There you can change/manage your subscription yourself. You can: Block VAS numbers; Block mobile numbers; Block international numbers; Enable voic...
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Which smart services are included in the edpnet telephony subscription
Edpnet telephony offers you the following smart services for free: Keeping your existing number Number identification Transferring calls Voice mail to e-mail Fax to e-mail Blocking premium rate nu...
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What speed can I expect on my VDSL line
Depending on your speed requirement, you can choose the VDSL subscription that suits you most: VDSL Small Business / VDSL Pro / VDSL Expert / VDSL XL: Up to 100 Mbps download speed / 40 Mbps uplo...