Support team
- Total activity 462
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 8
- Subscriptions 227
Articles
Recent activity by Support team-
How to install VDSL on a raw copper line
I want to install the modem close to the NTP 1. Make sure NTP 2007 is installed at the entry point in your house/apartment. 2. Connect your modem/router to the NTP with a DSL/internet cable. Inse...
-
I have a fiber connection, what should I know about the internal cabling
If you're living in a houseIt cannot be easier! Fiber entry point and Fiber NT are installed in your house. Fiber NT converts fiber to ethernet that your router can understand, and the signal is di...
-
Configuration: xDSL connection
ADSL(2)(+) VDSL2 Line type Annex A: PSTN / Raw Copper Annex B: ISDN Annex B Encapsulation PPPoE PPPoE Multiplexing LLC - ATM VPI: 8 / VCI: 35 - Ethernet - VLAN: 10 Authentica...
-
At what speed can I surf with edpnet mobile
Edpnet offers almost anywhere in Belgium 3G and 4G. 5G is also available in some area’s (large cities) with a compatible 5G mobile phone. You can check coverage on the website of BIPT through the f...
-
Mobile network updates
Starting from 2021 all Belgian network operators will be performing a number of upgrades to improve the performance of the Belgian mobile network structurally and prepare it for the future.The exis...
-
What are edpnet's bank account details
Our bank account details are always mentioned on your invoices: ING: IBAN: BE18 3632 2574 0965 - BIC: BBRUBEBB
-
When should I pay my invoice
You can find the expiry date at the top right corner of your invoice ('Send us your payment before'). Don't forget: keep a close eye on the due date and pay your invoices in time. In this way you a...
-
Where do I find my customer number
A customer number is a unique number that helps edpnet to find you in our database. You can find your customer number at the top left-hand corner of your invoice.
-
General DNS configuration details
Primary Server Secondary Server Hostname dns01.edpnet.net dns02.edpnet.net IPv4 Address 212.71.0.33 212.71.8.10 IPv6 Address 2a02:578:8000:2:212:71:0:33 2a02:578:1001:3:212:71:8:10
-
How do I manage my edpnet telephony subscription
Go to my edpnet > My configuration > My Telephony There you can change/manage your subscription yourself. You can: Block VAS numbers; Block mobile numbers; Block international numbers; Enable voic...