Support team

Your new operator may notify you that you cannot benefit from Easy Switch, even though you currently have a fixed internet connection (1) for residential use (2) with your current operator, and eve...

Yes, you need an edpnet dsl subscription to be able to enjoy edpnet telephony.

You can set up different access profiles in the FRITZ!Box and define the following for each of them in detail: how long and when Internet use is allowed on individual days of the week. which websi...

A direct debit calls in the outstanding balance. A credit amount will be settled before your direct debit amount is withdrawn.

No, 4884 number of De Lijn doesn't work with edpnet mobile. Use De Lijn mobile app instead, it's easier and cheaper than using SMS.

No, you can only use edpnet telephony on the edpnet internet connection is has been linked to.

Log into your My Edpnet interface Go to My Administration - My Orders Click on the Shopping Basket next to your DSL Subscription Choose: "Add Phone line" How long does it take to activate an addi...

The easiest option: arrange your move via this link. You may also submit your move in writing: Open a ticket via My edpnet. Send an email from your billing address. Send an email with a signed re...

Edpnet does not offer TV. But we are pretty convinced that you have lots of alternatives which are more fun, easier AND cheaper! Because we offer unlimited traffic with our internet subscription yo...

You can configure static port forwarding to allow other users in the Internet to access certain server services (e.g., HTTP server, remote maintenance server) or Internet applications (e.g., online...