Support team

Edpnet mobile supports the possibility of setting up a second call signal. Please, consult your mobile phone manual for further instructions.

Yes, you can call all numbers. You can adapt/indicate/cancel certain features via my edpnet. There you can determine whether you allow VAS numbers (payable numbers) or not.

As long as the order procedure with edpnet is not finalized, you should not cancel your subscription with your previous provider (not even for a future date!). If you do, edpnet cannot guarantee a ...

Edpnet can view your online transaction immediately. Other payments (e.g. bank transfer) can take up to 3 or 4 days until edpnet receives the confirmation of your payment (depending on both your ba...

With Easy Switch, your new operator takes care of the cancellation. Without a new operator, our cease tool is the easiest option. You also have the option to cancel in writing: Open a ticket via ...

This small article will explain how to configure a Zoiper account if you have a Cloud Telephony with edpnet, whether you're using VPN or not. If you are configuring Zoiper in the office 1. Download...

A DMZ (demilitarized zone) refers to a special network that can be accessed from the Internet as well as from the local network (LAN). A firewall completely blocks all access from the DMZ to the LA...

Edpnet Mobile supports the possibility of setting up a conference call. Please, consult your mobile phone manual for further instructions.

If you disagree with the amount on your invoice, you can object following article 4 of our general conditions. Upon receipt edpnet will investigate your complaint.

CreatING a SIP trunk 1. In the 3CX Management Console menu, select SIP Trunks > Add SIP Trunk. 2. Select Belgium as country and EDPNET as provider. Fill in your main number (for example 36480100). ...