Easy Switch is a procedure (1) that should make the changing of fixed operator easier. The condition is that you have at least an active fixed internet connection (2) for residential use (3), no matter if you are a private person or not.
In short, via Easy Switch you give your new operator permission to terminate your contract with your current operator for at least your fixed internet connection (2), without having to encounter disproportionate service interruptions or periods of double billing.
(1) The procedure is governed by the Royal Decree of 6 September 2016 on the migration of fixed line services and offers of bundles in the electronic communications sector (Belgian Official Gazette of 22-09-2016). Link: http://bipt.be/public/files/nl/22020/20160916.pdf or http://bipt.be/public/files/fr/22020/20160916.pdf
(2) Fixed television is also included in the Royal Decree, but is not being mentioned on this page by edpnet because we do not offer such service.
(3) Subscriptions for professional use are not included in the Royal Decree.
What is Easy Switch not?
Easy Switch is not a purchase obligation!
It is not necessary that there is a strict 1-on-1 relationship between your new and your current contract: you can decide freely for which service(s) you want to conclude a contract with your new operator, and for which service(s) you don’t, no matter what active services you currently have with your current operator.
As soon as you wish to transfer your current fixed internet connection (1) to your new operator, you can benefit from Easy Switch, even if you wish to maintain your fixed telephony and / or mobile subscription(s) with your current operator.
Your new operator is entitled to ask you which active service(s) you have with your current operator in addition to your fixed internet connection (1). Your new operator has the right to make you a commercial proposal to also transfer this/these service(s) to him, but he does not have the right to force/compel you to transfer this/these service(s) to him under the guise of Easy Switch.
(1) Fixed television is also included in the Royal Decree, but is not being mentioned on this page by edpnet because we do not offer such service.