1. Insert your SIM card into your mobile phone.
2. Turn your mobile phone on.
3. Key in the four numbers of the PIN code and press the send key. If you are using your SIM card for the first time, your PIN code is 1111.
4. It is recommended to change this standard PIN code to a personal secret code. Consult your mobile phone manual for further instructions.
If you have already received your new SIM on the Citymesh network
After receiving your SIM card:
- Call 032 65 67 00
- Choose the option ‘activate sim card’ and follow the instructions.
When transferring from another network, activation may take up to 24 hours (weekends not included).
Once your old operator’s signal disappears, you can place your edpnet SIM card into your device.
- Your SIM card comes without a PIN code. We recommend adding one for your security. Check your phone manual for setup instructions.
- Ensure that your phone is updated to the latest OS.
- Set up your mobile data via the APN settings.
- Enable VoLTE if your phone supports it.