Activate forwarding
1. Decide in which situation your calls should be forwarded to another number.
2. Make a phonecall to the corresponding code (1) and the telephone number to which you want to forward the calls following the procedure below:
| If no answer | (*)*61*+32XXXXXXXX# |
| If no network / mobile phone off |
(*)*62*+32XXXXXXXX# |
| If busy / in conversation | (*)*67*+32XXXXXXXX# |
| Forward all calls | (*)*21*+32XXXXXXXX# |
Note: +32XXXXXXXX is a number that you want to forward your calls to. You need to use +32 code at the beginning. It’s not possible to forward calls to international numbers.
Deactivate forwarding
1. Decide in which situation your calls shouldn’t be forwarded to another number
2. Make a phonecall to the corresponding code (1)
| If no answer | (#)#61# |
| If no network / mobile phone off |
(#)#62# |
| If busy / in conversation | (#)#67# |
| Forward all calls | (#)#21# |
In case you deactivate call forwarding to another number, forwarding to voicemail is reactivated by default. Find here how to deactivate your voicemail
(1) The usage of these codes is only an option in Belgium and on foreign networks supporting these codes. Depending on your phone you need to use one or two * / # at the start of the code.