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Recent activity by Support team-
How do I back up and restore my FRITZ!Box
If you back up your FRITZ!Box, you’ll have a copy of the device settings to use in case it is ever replaced. Saving the settings to a backup file may also be handy if you're going to restore your d...
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How do I configure my phone for edpnet mobile
1. Insert your SIM card into your mobile phone.2. Turn your mobile phone on.3. Key in the four numbers of the PIN code and press the send key. If you are using your SIM card for the first time, you...
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Can I pay from abroad
Yes, and you can use the following info: ING: IBAN: BE18 3632 2574 0965 - BIC: BBRUBEBB
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How do I reset my FRITZ!Box to factory settings
A factory reset erases the information and settings on your FRITZ!Box. In order to load factory settings, you can either use the user interface or an analog telephone connected to your device. Befo...
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How do I configure my FRITZ!Box in bridge mode
Enabling bridge mode on a device will force it to only act as a modem, letting you configure PPP connection on your own device (router or firewall) connected behind. This guide will explain you how...
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How do I change Annex on my FRITZ!Box
This guide will help you to change the Annex mode on your FRITZ!Box. Open your web browser (Internet Explorer, Firefox,…) and go to the web interface of your FRITZ!Box. By default, it should be rea...
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How do I enable IPv6 on my FRITZ!Box
With this manual, you will be able to configure IPv6 support on your FRITZ!Box. The device supports dual-stack for simultaneous use of IPv6 and IPv4, which means that it can establish both IPv4 and...
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How do I install and configure my FRITZ!WLAN Repeater
You can configure your FRITZ!WLAN Repeater via WPS with a simple push of the button or using a browser-based Wizard. Establishing a wireless LAN connection using WPS 1. Plug the FRITZ!WLAN Repeate...
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Can I return my broken device
Yes, you can follow our RMA procedure. What is RMA RMA (Return Merchandise Authorization) is a procedure to replace a defective device during the warranty period of an item. What devices are eligib...
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How do I return my broken device
Step 1 — Ask for your ticket number by phone Contact our helpdesk on following number 03 265 67 00. Edpnet will troubleshoot the device. If your device is confirmed to be defective, edpnet will sen...